Work

I'm a Product Designer of 17 years specialized in software that people use at work

A Black person smiling at the camera while doodling on a flipover; in the background, an empty office.
Here I am at the Gerimedica office. In the background you can see my favorite chair at my favorite desk. It's my favorite spot in the office. The office is my favorite office in town.

I’m a User Experience (UX) practitioner. That’s a jargon-y way of saying I design software and research how user-friendly it is. I’m specialized in making tools for people at work.

Since 2007, I’ve worked as a researcher, developer, designer, strategist, design manager, and product manager in technology companies across a variety of industries. I’m strategic in my perspective, and tactical in my day-to-day. Whatever I do, I do just enough of it to solve a problem.

In my last 360 review, what stood out in coworker feedback were

  • My high standards, professionalism, and rapid production pace
  • The bridge I provide between business and technology
  • My ability to make the difficult easy to understand
  • My critical and creative perspective
  • The sense that I meet people where they are, and the warmth and humor people experience in our encounters

I work as a Senior Product Researcher and Designer at Gerimedica,

A provider of healthcare software. Rather than specialize in a particular business domain, I see the commonalities across these domains, and apply best practices accordingly.

I love business-to-business software because of its intricate business rules, serious problems, and domain experts. Healthcare technology is, by far, the most complex domain I’ve worked in, and I couldn’t be happier.

Experience

Gerimedica
2023 — now
I work with five scrum teams and one R&D team to do just enough work to unblock them. That way, I can spend most of my time in discovery and ideation, finding UX allies along the way, and steadily improving our UX maturity
Leeruniek
2020 — 2023
First as a UX strategist, and later as a Design & Product Manager, I helped streamline workflows at this startup, and built and scaled their interdisciplinary research practice
Airtrade
2015 — 2020
As their first designer (though truly I started there as a front-end lead), I established a UX process at this travel technology market leader, building a multi-brand design system for a dozen of white labels tools in our product suite.
Studio Zinzy
2007 — 2015
In my one-person studio I designed and built websites and software for clients large and small; academic departments, literary magazines, churches, local healthcare practices, fine artists, and freelancers

Thank you for being here

I'm Zinzy Waleson Geene, a Product Designer making software for people at work. This website is a place for soft stances, lived experiences, and critical notes on the things I hold dear. If you like what you see here, reach out to say so, or consider buying me coffee.